OpenRent Launches Free Renewals

This month, we’ve made three cool improvements to how OpenRent works and we’re excited to share them with you!

Together, they save you even more time and money than before, and we can’t wait for them to make your life as a landlord easier.

  • Free tenancy renewals
  • Easy payment history
  • Improved viewing scheduler

Tenancy Renewals

Last month, we launched our new tenancy renewal service. You can now renew your Rent Now tenancy with your existing tenants for free, with absolutely no renewal fees.

All of our Rent Now tenancies automatically become periodic when their fixed term ends, meaning renewal isn’t necessary for the tenancy to continue.

But there are often cases where a renewal is useful for the tenants or the landlord. The demand from you, our users, to build this was really high, so we’re happy to launch this new product.

Tenancy renewals can be initiated from your OpenRent dashboard once your current contract’s fixed term has 2 months left to run. Just select the tenancy you wish to renew.

We think renewal fees are often hugely inflated, with many agents pushing a renewal of the tenancy just so they can claim their fees. OpenRent will never push you to renew your tenancy – but now, if you want to, you can do it for free.

what are my options at the end of a fixed term tenancy?

Your Payment History in One Place!

You can now find a detailed, dated log of all the payments you’ve ever made to OpenRent in one place.

We hope this feature will be useful for tax and your personal records, making it easy to provide evidence of deductible expenses.

You can access your payment history through the OpenRent dashboard. Click ‘Property Services’, then ‘Payment History’.

You’ll see all your payments to OpenRent for services (if you’ve ever made any), with the ability to download receipts.

Previously, we simply emailed you receipts, which left the burden on you to keep records.

Now, they’ll always be available online, hopefully taking some of the strain off you!

Collated Payment History now available to OpenRent users
You’ll now be able to see a list of all payments you’ve made via your OpenRent dashboard.

Arranging Viewings Is Now Easier

Whenever you book a viewing with a tenant, we send them reminders before the appointment so they remember to show up.

We’ve improved this service by making it even simpler to book a viewing. Previously, landlords have had to enter the time and date into their bookings calendar.

Now, we will underline any times or dates mentioned in your chat window.

To arrange a viewing you can simply click on an underlined date or time. The calendar will pop up, and you can confirm the date and time for the viewing, which books it in on your and the tenant’s calendar.

Pretty neat!

We'll now recognise dates and times within your chat window. Just click on the date or time to add it to your viewings calendar!
We’ll now recognise dates and times within your chat window. Just click on the date or time to add it to your viewings calendar!

More to Come!

We’re always working to improve OpenRent.

As always, we really welcome your feedback and product ideas, so just comment below, drop an email to info@openrent.co.uk, or post on the OpenRent community forum:

https://community.openrent.co.uk/c/openrent-feedback

Thanks for reading, and all the best!

Harry, and the OpenRent team.

Notable Replies

  1. This is about time. Clicking a few buttons to renew is big improvement on old system.

  2. Sam says:

    Yes - we’re really happy to be able to offer this!

    There’s loads more on the way, too, so stay tuned for more exciting updates!

  3. Sam says:

    Hi AJ,

    The first option! It will be our fully up-to-date AST agreement, with any improved or updated clauses included in the new agreement.

    The deposit will remain in the landlord’s DPS account and we’ll re-issue the How to Rent guide and the Prescribed Information about the tenancy deposit.

    The result is a new, up-to-date, secure tenancy for free!

    You can find out more below:

Continue the discussion at community.openrent.co.uk

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