Accepting DSS Tenants, Couples, Pets & Students

Some landlords limit their tenant-pool by not advertising to certain groups. This is a leading reason why online property adverts sometimes fail to create enquiries and viewings. Put simply, the fewer people you advertise to, the fewer enquiries you will get.

Only around 20% of all households in England are private sector renters (although this is growing). That’s roughly 4.5m households. This means your market for tenants is not huge – especially outside of major cities.

Often, there’s a good reason to exclude some groups. Sometimes a property just isn’t suitable for certain kinds of tenants. But where possible, increasing the amount of tenants you’ll allow to rent your property will yield great results.

All you need to do is make your property more suitable for tenants with different needs. This is often much easier than landlords think. Here’s now!

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Pet Owners

Many landlords worry that pets – especially dogs, cats and other, larger animals – will damage their property and are ‘not worth the risk’. Fouling on neighbouring property, making noise nuisances and damaging furniture are all frequent, genuine complaints.

Sometimes, these complaints are strong enough to make tenants with pets unsuitable for the property. But when you consider that an estimated 48% of UK households have pets, you see how limiting this could be for your property advert!

Here is a list of concrete measures you can take to lessen your risk when accepting a pet owner as a tenant.

1. Extra Security Deposit

A simple way to decrease risk is to take on a larger security deposit. Not only will this help cover any damages that do occur, it will also further incentivise the tenant to prevent them occurring in the first place.

What’s more, tenants with pets are usually quite understanding and happy to make this commitment. Just make sure you bring it up at the earliest possible point.

2. Meet The Pet

The best way to judge whether you will be happy having the pet in your property is to meet it. This is especially true with dogs. Meeting them can help put your mind at ease regarding their behaviour and training.

3. Get a Reference

Ask the tenant for a pet-reference from their previous landlord. If the pet gets a good reference from a past landlord, it is a good sign that the pet is no trouble and will not be a risk to take into your property.

For more advice on how to make your property more suitable for pet-owners, look at Lets with Pets. It is a Dogs Trust initiative to help pet-owners and landlords.

Dogs Trust Banner

Students

More than 500,000 people entered UK higher education in 2015. Given that a bachelor’s degree lasts three years, it’s obvious that the student population in the UK is huge. Furthermore, students are one of the most likely groups to enter the rental sector, as they temporarily make a new town their home.

If your property is around a university campus or known student area, not accepting students could seriously lower your property’s number of enquiries. Not only will you be missing out many students who would like to take the property, non-students might be put off by the fact that the property is in a student area.

Here we’ll look at the main reasons landlords are reluctant to take on students, and how to overcome them.

Bad Behaviour

Many landlords worry students will simply be bad tenants. Late night parties, damage to property and a lack of maintenance nous are all frequent complains. How can you make sure this doesn’t happen to you?

1. Explain their duties in detail

Many students will be renting for the very first time. It is important to spend extra time explaining their duties as tenants so that they can look after your property in a tenantlike manner. Set out any rules (e.g. no parties after 11pm) – as early in the process as possible.

2. Properly vet your tenants

Meeting your student tenants early on – for example at the viewing – will help you decide whether you would like to take the tenants on. Just like other tenants most are perfectly responsible and a few will be less-so. Meeting them can help you decide if you want to proceed.

3. Get a comprehensive reference

Comprehensive referencing should include a reference from a previous landlord. A comprehensive reference will contain well-judged advice on how to proceed with the tenant.

All you need is your applicant’s name, email and phone number, plus a few basic details about your property. It’s that easy!

For comprehensive tenant vetting at just £20 pp, check out our referencing services now!

Extra Paperwork & Guarantors

Without a monthly income, student tenants often need their rent backed up by guarantors.  The hassle of getting a whole extra set of guarantor paperwork done can just be too much to bear – especially when all guarantors live in different cities! Far easier to not accept students at all… right?

This might have been true a few years ago, but with the advent of the digital signature, it is fast, secure and easy to sign contracts online. It is now perfectly normal – even preferred – for all parties to sign up to their AST contract via digital signature.

Want help creating your tenancy once you’ve found your tenants? You can use OpenRent’s Rent Now service. We will:

  • take a holding deposit
  • reference your tenants
  • set up the contract & get it signed by all parties (including guarantors)
  • Collect the first month’s rent and register the security deposit in a registered scheme

Find out about Rent Now!

Couples

Many landlords, especially those with Homes of Multiple Occupancy,  just want one tenant per room. In smaller properties, this may be entirely appropriate.

However, not accepting couples or room-sharers, especially in properties with more expensive rents and more floor area, could end up being a problem.

Couples are more likely to apply for (rooms in) one- or two-bed properties, since these are the properties which are most expensive per-room. In other words, these are the properties where tenants would be most financially incentivised to share a room.

If your property is a one- or two-bed, then not allowing couples could be seriously limiting your number of enquiries. Here is how to make renting to couples work for you as a landlord:

1. Including Bills? Charge More

Two people will use more energy and water, so it’s fair to charge more if you already advertise your rent with bills included. Most couples are prepared for this.

2. Take a higher deposit

If you are worried that more tenants means more risk of damage, then you can raise the security deposit to counteract this should a couple apply.

3. Charge More Rent

Couples are often prepared to pay a little more each month to secure a shared room. This can mean a higher rental price for you as well as more tenant enquiries as you open your property up to couples.

DSS Tenants

DSS is a misleading, catchall term for people accepting housing benefit. DSS tenants are often refused by landlords outright. Sometimes this is simply because the landlord knows that the rental price is likely to be too high for claimants to be able to afford the property.

Rejecting DSS tenants outright, however, could be a poor move. Just a year ago, five million people in the UK were receiving housing benefits. Opening your property up to this group can help you receive more enquiries and get your property let more quickly.

If you are unsure whether a tenant will be able to keep up their rental payments, you can ask them to provide a guarantor. The guarantor will be liable for the payments should your tenant fail to make them.

Setting up a guarantor doesn’t have to mean piles of challenging paperwork. With our Rent Now service, guarantor referencing is free and we collect all the signatures for you, making it easier than ever to accept DSS tenants.

Find out more about Rent Now.

Summary:

  • Accept more types of tenant to get more enquiries:
    • Pet-owners
    • DSS tenants
    • Students
    • Couples/Room-sharers
  • Take necessary precautions to minimise risk

92 Replies to “Accepting DSS Tenants, Couples, Pets & Students”

  1. well if u do that to pet owners and dss it will be harder to let your properties not all pet owners and dss are that bad not every one can afford a higher bond or a generator to rent a property

    1. I’ve been very lucky I’ve had 2 great landlords who also met my dog.i told them that my dog would be restricted to wear she could go yes I can benefit to help with rent but I do work I’m a carer my landlord said I’m best tenant ever me and my partner done a lot of work to the house..I’m sick and tired that landlord brand us all the same, give ppl a chance

    2. higher bonds and higher rents don’t help people I feel that is why people can not find a better house to live in making it hard for people to move like my self working hard to pay rents bills never missing to pay them never partying and always looking after my home , but stuck

      1. its not the rent that stops me from renting its the extra cost going to agent
        £250 for contract that they print off
        garentor fee 190
        garentor contract 50 thats £490 2 months rent 1.200 for 2bed flat.£ 1.690 total thats just to get the key

        if land lord went direct with tenant less cost if it DHS client they can have direct payment and people dont want it furnished they want to furnish there home i would love to rent a home but cant get start up cost rent and deposit not a problem my son rented his house vie agent first 2 months rent paid then nothing the agent did not tell my son rent not paid untill 12 months had gone by this money was to cover mortgage result morgage people took the house and resold it my son new nothing no letter from agent and all letters from mortgage had gone to the house not my sons home were he was living

    3. Not all dss or pet owners are bad at all. It’s a shame people who are in receipt of help come under the same catergory as people who just do not want to work.
      Universal credit is taking over benefits now – jsa, esa, housing benefit and tax credits. So even if people are working, they are in receipt of universal credit if they are receiving tax credits.

    4. I am a DSS tenant renting privatly for over 5years and i have never missed or been late with rent payment.
      Its a shame that landlords are so scared of ppl on housing benefits😔

      1. Hi I’m John. If your landlord has any empty 1 bed flat. Plus allow 🐕 s then please let me know. I’m 58. Registered disabled. At moment I live on streets.

    5. I agree my daughter and fiance need a one bed flat and cant rent private thrpugh sky high prices and a working garator its rediculous

  2. I’m looking for 3/4 bedrooms in West Yorkshire for myself and partner and family. The problem I have is getting all the bond together at once so looking for either no bond or monthly instalments

    1. My thoughts exactly. How Would You ask anyone to guarantor you? And who’s in a position to there’s days!

  3. I totally agree with this ive been in private rented all my life with my two sons and now its just me and my oldest we trying to find smaller place but its hopeless every place we find does not accept dhs pets its been 12 months we been looking for i do not want to move out of my area as im not well i have chrhons disease and my health is quite bad so i need to be near family but i might have to move away because theres nothing

  4. I’ve been struggling for 2 months to rent as I’m a single mum of 5 with 2 dogs . I work full time but can’t get any help because of restrictions and being loan parent . Just because of that I’m sterio typed and it needs sorting

        1. Hi there – you can find all properties on our site. Just search for the area you are looking in:

          http://www.openrent.co.uk

          In the advanced search settings, you can filter results so you only see properties that accept pets.

          Good luck with your search!

          Sam,
          OpenRent

        2. Hi im in a similar situation 2 kids and 3 cats lookin to move to doncaster my self and have to find a private landlord so if any one can help that be great

        3. I agree Vicky, I’m disabled I also have a puppy but the restrictions are beyond a joke, as long as the property is not damaged there should be no problem I’m at risk of becoming homeless due to the restrictions

  5. I’m a 45 single woman and I’ve been sleeping on sofas I want to rent a place but I have no garrantor I can get a bond from the council but even though I’m working part time it’s still hard to get a flat

  6. As a Landlady I felt bad advertising no DSS. I had problems with a previous tenant and property and that was threatening to cause me financial problems as I still have a mortgage to pay. The issue was with the establishment not the person. My current tenant is on housing benefit but that has never affected her payments. Thats her business not mine. She has been a model tenant and paid her rent by direct debit every month.

    1. Since benefits has changed to universal credit I have been told by my tenant that council do not pay her any rent so I contacted them and they said they will pay 25.00 a week into my account and the rest comes from her she hasn’t paid it for 2 months now I don’t know what to do she has three young children can I ask for the rent from them ? I’ve sent an email to council but they just mentioned 25.00 again ? Would appreciate any help plz

      1. universal do pay housing benefit it all depends if she’s working they pay a percentage on rent but if they receiving just benefits they will pay the housing allowance for what accommodation she entitled to.

      2. She is meant to pay her rent out of her universal credit. If she is spending the rent than she can ask to have it paid straight to you the landlord.

        1. My landlord gets it paid stright to him cause we both asked for it cause i wasnt good with money u should try contacting them hopefully they do, im currently looking to move now tho so hopefully they will still pay it that way to next landlord

      3. Housing benefit is paid through universal credit so the amount allocated for rent will be on the universal credit breakdown. If the tenant is in arrears you can request direct payments from the council but you need to confirm if the tenant is still liable for paying any of the rent to prevent further arrears.

    2. Hiya, Do you have more then one property for rent, my partner and myself and our two daughters are trying to move as we live with parents it’s so crowded we have saved for deposit and rent in advance on the basis we looked at two/three bedroom flats/houses.

    3. Have u got any property’s in doncaster Joanne me and my partner both work and we have 2 little boys just looking for something bigger so a 3 bed would be great

    4. Am happy to read your comment ..am dissabled do not need adaptations ect but on dss because of this ..am very house proud with 3 beautiful children and need to move away after my dad passed away we have no reason to stay and need a fresh start ..but struggling because of benefits _ I don’t smoke have no pets and could over time make someone home look better than move into _ no one wants me what have I done wrong ? Your keeping me positive reading your post am hopeful they is still hope ..

  7. It makes my blood boil that majority of landlords/ladys don’t accept housing benefit as people claim it through unemployment. There are people claiming for genuine reasons like long term health problems. They don’t have to categorize us all the same as lazy layabouts.

      1. I think that is a good Answer I’m trying to rent a house in a single mum with 2 boys with special needs one is 22 the other 17 I have pets and part dss as I’m working part time as a carer the pets is a calm for the kids and everybody just don’t want to know …iv had two good landlords that have allowed both dss and pets but now my landlord is selling up and I have to find somewhere in my area as I need to be near my family…but finding it very hard x

  8. Penny , on universal credit her rent will be being paid to the tenant and not the landlord. She’s trying it on , raise a section 121 notice

  9. I have a long term health issue and it will get worse, we have cats and have had absolutely no chance of finding a rental, we had an issue with council tax and instead of telling us took it straight to court and left us with a ccj, was told by several agencies this was not acceptable… We earn really good money a year between us and are being shunned because we have pets and a CCJ its really upsetting as we are good paying tennants and never defaulted our rent in the 4 years we have been here.

  10. Don’t forget that a quality, robust inventory will also help the rental process as it will give security and confidence to the landlord and also to the tenant who will want to be reassured their deposit is equally protected

  11. I’ve been trying to find a 1 bed flat but most don’t take dss or pets I’ve got a cat who helps with my depression I have to leave my property cause of bedroom tax and because I can’t work cause of my sezieurs it’s hard

  12. I’ve been trying to find a 3 bed for my children & I. I work yet I have to claim DSS because I fled my marital home where my ex still resides and I’m waiting for my property to sell. We can’t find anywhere and all the estate agents so far say it impossible! The council can’t help or say a hostel is the next step. My poor children! I’m so worried!

  13. My daughter has a grantor and a deposit and still carnt get a house to rent in birmingham for her and 3 kids

  14. Thankyou Openrent for saying what a lot of people think about private renting. We have been giveen notice to quit our house after paying rent for 7 years and we have come up against a brick wall regarding finding somewhere to live. We have cats and we’re on benifits so landlords don’t want to know. What u are doing on Openrent is a breath of fresh air. One estate agent wanted approx £1200 in fees BEFORE rent in advance and a deposit. How many families have upward of £3000 in their account to enable them to move AND keep paying bills?
    Keep up the good work- you have given us hope that their are sensible landlords out there.

  15. I’m looking for a one bed flat for me was in a 3 bed accommodation with my kids 5 years I was there never miss a rent payment kids all moved out landlord wanted to put a 3 bed in to a 5 bed and rent rooms out witch made me homless council won’t do any think cos I have no independent I’m working part time so still need housing benefit been homless for a year now sleeping on my daughter or sons setter now and then I see me auntie and she gives me her bed bless her I just need a new start it’s my life now a woman on her own xx

  16. I rented privately for the first year i moved here. Paid 6 months up front. A family member died and then i got behind on my rent by a month or two … BUT i still paid each month even though i was a bit short those months. I finally got a job working 45-60 hours a week. It was a zero hour contract job. And paid each month 900£ 800£ towards my rent. My rent was £650. Once i turned in my contract from my job to the agency and they saw it was zero hour job. I got a section 21 because the landlord felt i couldnt pay the rent; even though i paid more then my rent to cover my back rent. Now in temporary accommodation house is molded making my children sick. The council has done a new system and they have taken away my point because they say i got and evection notice due to arrears. And it wasnt due to arrears it was due to having a zero hour contract. Now i cant even find a place to rent as everything is so high. But yey i can and do pay my rent. And becausr i am a single parent full time nursing student with 4 children nobody wants to rent to me. And its extremely hard and depressing and totally unfair. Because not everone one is the same.

  17. Im struggling to rent accomadation in east sussex. Ive just given up my 3 bedroom property and job in london because from 2013 upto 2017 my son was mugged 4 times..one of them he was threatened with knife if he didnt hand over what they wanted. My son is now scarred by all that has happened to him..so we moved down east sussex with my dad. I have an housing options appointment coming up, which i know they will say we have made ourselves intentionally homeless. So i know i will have to go private..but everywhere i look its no benefits or dogs. My dog i got as a rescue dog last year for my son, so he can walk him . It was the only thing that made my son come out of the house and feel safe. I will not get rid of my pet it would break my sons heart and cause him more depression than what he is suffering now. Seriously need advice on what to do now.

  18. My son and girlfriend have a 2 year old with another due any time. They are on benefits and living in a small 2 bed house…..its a hovel! They are stuck as cannot get money together or a guarantor. I can’t help as I can’t afford to be a guarantor. Any help out there please? (Desperate)

    1. Why would they be having a second child if they have no income to support it? Wouldn’t it be better to get established with a job before increasing their family? Surely this situation is of their own making.

  19. Need 1 or 2 bed.property to rent in Halifax area.I have 2 dogs and a parrot. Also a husband. Desperately need to move due to noisy neighbourhood. I work nights. My husband is unemployed at present due to illness. Dogs are well behaved and clean. Have rented the present property for 16 years. Also went into bankruptcy last July. Rent and bills have always been paid. This was due to extenuating circumstances. I can afford up to £450 maximum. What are my options please.

  20. I’ve been staying on my mums sofa for the past year and a half I am a 45 year old woman and I work part time so I need benefits to live off I cannot get a garrantor but I can get a bond off the council but no one wants to know and they won’t give me a chance

  21. As a landlord in the current marketplace I am not interested in trying to make my properties more suitable for these groups of people, I am more interested in using these as filters to select the absolute best and most suitable for my quality properties.

    There are nowhere near enough properties available in my area. All the applicants for properties recently have been saying that they need a new place to live because their landlord is selling up. No doubt that the reason for this is the sustained attack on landlords by the government in the last couple of years in terms of extra taxes and over-burdensome costly regulations. Many landlords will be out of business or bankrupt soon due to the effect of Clause 24 of the 2015 finance act – a very misguided policy that will destroy the public rented sector.

    I feel sorry for the DSS tenants and pet owners who find it so hard to rent, but I am a business not a charity and I want tenants who will love and respect my properties as well as paying the rent on time every month. In return I deliver well maintained, comfortable properties that I would consider good enough to live in myself, and at a fair rent slightly below the market value.

    1. You feel sorry for people on DSS and pet owners but you’re a business not a charity and you want someone who will love and respect your properties… so what you’re saying is people on DSS and pet owners will not respect your property. As a pet owner I find that comment offensive, judgmental and prejudicial. My dog is far better behaved than a lot of children yet kids are allowed to live in rentals but pets aren’t! You can’t judge someone just because they are on DSS or they have a pet, you don’t know them, you don’t know their story or what they’ve been through – and you don’t care, I get that. But don’t come to a public place make that kind of judgement on people. I’m glad you don’t have problems in renting your properties and I hope you never will so you won’t have to face the same problems people on benefits face.

      1. Agreed, such a bad comment. I work full time in management, have rented for 20 years, 8 in my current property and I look after my home! I Have never ever not paid my rent or mistreated a home and I get housing benefit top up because I’m a single mum of 4 (not by my choice!) despite the FULL TIME job. My landlord is now selling and despite never MISSING rent in 20 years and a ft job I’m struggling to find anyone that will let me rent their properties, and I have the upfront costs. We are not all the same!!! I work very hard it’s this sort of attitude that needs to change. I am cerainly not anybody’s charity case!!

      2. Well said Dark-Moon, I am fed up to the back teeth with comments and judgemental attitude like that (PBLL). I have two cats (one of which has diabetes) and I need the help of dss. I’m sofa surfing at the moment due to a abusive relationship I ran from. I am isolated from any family of friends. Now the place I’m sofa surfing, the guy has become extremely verbally abusive, he’s an alcoholic and absolutely unstable. I am living off my nerves. He is trying to throw me on the street. I need to get out of here now but I’m getting the door slammed in my face everywhere I turn.

    2. That attitude is so biased and disgusting – I have worked all my life and now find myself on benefits because my back has gone (due to inherited arthritis and the type of work I have always done). I am still as houseproud as I have always been and find it downright insulting that you assume otherwise just because I am on benefits

    3. ‘These group of people ?????
      How offensive !!!!!
      ‘THESE people’ are from all backgrounds, education levels and maybe unemployed due to ‘ circumstances’
      Like many people ( landlords especially) you are PART of the problem not the solution and contribute to the ongoing homelessness in UK.
      We are ALL one step away from a crisis including YOU and could be made redundant, unemployed for many reasons. Unemployement does NOT mean we are suddenly ( anti social ) I have worked all my life and in last 3 months and had to resign due to a psychological condition, does that make ‘badly behaved’ ‘ am I now lumped in your ignorant mind as these people?
      Disgusting comments from a money grabbing landlord who probably has less education than most of us!

  22. I have just become a single mum with 3 children and a very well trained dog due to a violent relationship. I work but at mo I’m caring for my 3 month old with every intention of going back to my job. I’ve been homeless for 7 weeks moving here there an everywhere. Every property I look at doesn’t except either DSS, pets or both. I really don’t know what to do.

    1. Hi Lizzi,

      On OpenRent you can use the advanced search settings to show only properties that accept DSS and Pets. Hopefully that will help your search!

      You can also set up a property alarm so that you receive an email whenever a new property meeting your needs goes live.

      You can do all of that by searching for you area on our homepage: https://www.openrent.co.uk/

      Best of luck with your search!

      Sam
      OpenRent

    2. Lizzy I feel for you to. And I understand what u mean it’s very frustrating and annoying. All people have reason. Owners should meet chat then make decision not straight none or go away act

  23. I’ve been looking for a 1 bedroom flat in worthing West Sussex, I have 6 months rent in advance but will need a top up on housing benefit as I work. It’s impossible to find a guarantor, can anyone help please.

    1. Hi Linda, there are thousands of properties available on http://www.openrent.co.uk. Just search for the area you are looking in.

      In the advanced search settings, you can filter results so you only see properties that accept DSS tenants.

      Good luck with your search!

      Sam,
      OpenRent

  24. me and my partner are looking for a small home some were we can take my dog who is old ,and he will come with us my son is 20 he will come with us ,we both work hard no troubles just looking for some were quiet, not a big garden small ,parking for 2 living , we are both middle age that’s why quiet is needed ,

    1. Hi there – you can find all properties on our site. Just search for the area you are looking in:

      http://www.openrent.co.uk

      In the advanced search settings, you can filter results so you only see properties that accept pets and have a garden.

      Good luck with your search!

      Sam,
      OpenRent

  25. I’m self employed. Clear £3500 a month after tax but have a dog that goes everywhere with me (assistance dog, I have a disability) and impeccable references . I have even offered to pay six months rent up front…Think I can find a tenancy? It’s ridiculous.

    1. Hi Ruth, thanks for sharing your story. We hope OpenRent can help. We would advise landlords not to treat guide dogs as they might treat pets. We are currently working to improve our property search so that it contains more information for people with disabilities. We do currently collect data on whether landlords think their property is suitable for pets, which might be helpful (though not perfect) for your purposes. We currently have over 1,000 such properties live, so it’s definitely worth searching on http://www.openrent.co.uk if you haven’t already.

      You can use the Advanced Search Settings button on the property search page to only show results where the landlord is happy to accept pets.

      Best of luck with your search!

      Sam,
      OpenRent

  26. This is great. I have always accepted Students, DSS and pets in my static caravan/mobile home on my smallholding. I have let a static caravan/mobile home on my property for over 26 years ( not the same one I have replaced it twice in that time) .

    Fully legally as the static caravan/mobile home on my land has planning permission and is separately council taxed in its own right and I let it with a proper contract etc. Also the rent I charge has been approved and indeed recommended by the DSS who have inspected my current one regularly to assess its worth and that the rent I charge is appropriate and that the DSS will fully cover it.

    And in the past when I rented a room in my house I also had mainly Students and/or DSS .

    Actually if DSS etc you are often much more certain to get your rent and on time and I have had some lovely tenants. I have a lovely tenant right now who has been here for some years ( OK a few bad ones too, in the past, but by a long way not all of them were students or DSS. One of the worse was not)

  27. Openrent, you seem to be missing a point in this blog regarding tenants on DSS. As a landlord we have had tenants on benefits and they have been excellent tenants.
    One of the biggest problems for landlords is that according to the terms of their mortgage and sometimes even their insurance they CANNOT have DSS tenants.
    It isn’t a choice by the landlord. If they take on DSS tenants they stand to lose their mortgage and lose their insurance cover. Is this really an option?
    We don’t have a mortgage so can choose what we do others don’t.
    I would have thought that a company that works for landlords should be aware of this.

  28. Great comments, I pampering in receipt of housing benefit and have been trying to get a private let accommodation since the middle of June, my current tenancy ran out on the 6 the August, most land Lords I talk to want the bond deposit I have cash, and the housing benefit although will pay my bond and first months rent will not pay it in cash as it goes into pay holding account, I am at my wits end, has anyone else experienced this whilst trying to secure a tenancy?

  29. Hi I am looking for a one bedroom place in Hampshire I am on housing benefit and I am aloud 534.00 a month the only problem I have is the bond money

  30. Hi. i”m a mature lady of 53 & looking to rent a 1 bed house in cardiff. I”m finding it hard to find anyone who will accept DSS.

  31. I have 2 property’s coming up for rent shortly, I will accept pets but I am unsure as to Dss. Not because I think there all bad people ( I was on housing benefit many years ago and treated my house impeccably ) but a few landlords in my area have had problems with rent not beingpaid, because it is paid to the claimant not the landlord if the tennent uses that money for other things there’s nothing the landlord can do other than a section 21. Can you insist rent is paid direct to landlord ?? If so I have no objection to dss.

    1. Hi Jacqui, we hear this concern from landlords a lot! It’s currently all changing with the roll-out of Universal Credit. We’ll have to wait and see what the Government decide on this, since Universal Credit is absorbing the old Housing Benefit. It seems likely at the moment that it will all be paid straight to the tenant.

  32. I have been renting since 2003 and can proudly say I’ve never missed a payment, pay all my bill’s on time. I’m currently looking to move around June this year and finding it difficult for a suitable place. I claim benefits at the moment due to health and disability. I have worked and intend to go back to work in June. Reading that most landlords won’t accept dss and pets is disrespectful and putting good people in a category of layabouts.

    1. Totally agree with this. I have MS and currently renting a 3 bed flat at £1350pm im a full housing benefit claiment with 2 daughters and i have rented for 6yrs and never missed a payment i also have deposit in a scheme and and paid 500 in admin feed. Now that the new landlords who bought the lease from my landlords want the flat i have to move and finding its so hard to find anyone who will accept us. I dont understand why im tard with the same brush as the ones who dont want to work and spend there HB. I worked up until i had a big flare attack and now I cant theres no support for us the dss sites all want to much rent or part dss. So what do we do as theres no council properties either.

  33. Hi we are a couple in our 50’s who have three very small dogs . We are looking for a one or two bed property garden in and around shoeburyness
    We have been renting a private property for the past seven years we have never defaulted on our rent but now our landlord is selling. I can get excellent references.

  34. The amount of dss paid depends on the area you live and how many rooms you are entitled to
    Google “lha rates”

  35. Hi me and my husband are having the same problem we are softer suffering and we are on dss and we are being told that they don’t expect dss and all we want to do is get I one bed room flat

  36. This is such a good blog. My partner died of Cancer in January and I am not allowed succession on her home so we have only a few weeks to vacate. I am 66 years old and our lodger the brother in law must leave too. We have searched all agencies and online what a stress it is. The fees can be lost if we fail checks and as we can not give a previous tenancy ref we are chucking money down the drain. I get housing benefit in my own right for half the rent as I am on a state pension. The brother in law works full time with a reasonable income but as DSS is limited it’s not working out. We have found properties in Great Yarmouth 2 bed houses for £500 per month. But can not get past the agency fees and checks. I can even pay £3000 which is 6 months up front but cos it’s DSS on my side we struggle. Surely common sense and reason prevail somewhere. That’s why we are looking for a private landlord, £3000 up front and no agency fees must count for something

    1. Hi Terry, very sorry to hear about this tough situation. You have done all the right things so far (e.g. offering rent in advance if failing referencing) and finding a private landlord is the best thing to do, as landlords are more accommodating and understanding of personal circumstance than letting agents.

      If you search on OpenRent then you will only find properties with admin/agency fees and where you will be able to communicate directly with the landlord, allowing you to explain your circumstances without an agent’s ‘no dss’ policy getting in the way.

      Best of luck to you,
      Sam

  37. Me and my fiance are having the same trouble we have recently been kicked out from he’s mothers and we are sofa surfing with our children. I doubt a lovely 3 bedroom place that takes dss but we can’t get all they want in on hit won’t take deposit bonds either

  38. This is happens when you go to War with Landlords !

    When Councils and Judges are unreasonable, Landlords have to act defensively and the loser’s are the most Vulnerable.

    I would sooner hold my properties empty of 6 months, than have risky tenants. So pressure groups like Shelter should think very carefully before calling for tougher legislation.

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