gas safe engineer boiler advice

Gas Safe Engineer Shares Top Boiler Advice for Landlords


A faulty boiler is one of the most common issues tenants report in privately rented properties. No hot water, no central heating, and plenty of complaints to handle.

For landlords, the cost in both time and money quickly mounts up. That’s why it pays to stay one step ahead with expert advice from a qualified Gas Safe engineer.

Luke is a Gas Safe registered engineer with over 10 years’ experience. He has worked across residential and commercial projects, including a wide range of new builds. Here are his top four tips for dealing with some of the most common boiler problems.

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1. Topping up the boiler isn’t a proper fix

One of the most common boiler headaches we see is a drop or complete loss of pressure.

Naturally, tenants and landlords often think topping up the boiler via the filling loop will sort it. But here’s the thing: in around 90% of cases, the pressure drop is caused by a leak. Topping it up isn’t going to fix that leak.

If the leak is tucked away under your flooring and not yet visible, the long-term damage could be serious. Simply topping up won’t make it go away.

Worse still, topping up dilutes the central heating inhibitor, reducing the system’s protection. Some manufacturers will even void warranties if inhibitor levels are too low, so keeping on top of this is very much in your best interests.

🛠️ Engineer’s Tip: Check your pipework, radiator valves and towel rails for any visible leaks and track down the culprit. If you do spot a leak, make sure it’s completely dry. Run the heating system, then come back and check again. Sometimes all it takes is a little tightening of radiator valves and bleed caps to stop the leaks.

2. Limescale is a boiler killer

Hard water isn’t just tough on your skin; it’s tough on your boiler, too.

In some parts of the UK, the water contains extra minerals that, over time, leave behind a build-up of limescale.

Limescale can clog your pipes and even damage expensive parts like the heat exchanger. If you’re in a hard water area, it’s something you really need to watch out for.

🛠️ Engineer’s Tip:Next time you have an engineer out, ask if they can fit a scale reducer. It’s never a bad idea to add one to any system, but it’s especially important in areas with medium-hard water.

3. Sludge is also a major headache

Central heating inhibitor does a good job of breaking down sludge and other gunk in your system. But where does it all go?

If you’ve got a microbore system with 8mm or 10mm pipes, sludge can get stuck in the pipework and valves. Sometimes, even a power flush won’t clear it.

🛠️ Engineer’s Tip: Almost every system we fit comes with a magnetic system filter included in the boiler price. If your system didn’t have one before, it’s well worth asking your engineer to fit one. These filters do a brilliant job of keeping the water in your central heating system clean and free from sludge and debris. One thing to remember: make sure the engineer who services your boiler gives the system filter a clean at every service. It keeps everything running smoothly and helps avoid nasty surprises.

4. Power flushing is rarely the best option

Power flushing an old heating system is usually more trouble than it’s worth.

Over time, soldered joints such as elbows, tees and couplers can weaken. Pumping strong chemicals through under high pressure can easily cause leaks.

Sometimes a flush won’t fix the problem at all. Microbore pipes (8mm or 10mm) can trap sludge that a power flush won’t clear. Poorly routed pipework is another common issue, which may require re-routing pipes to all the radiators.

🛠️ Engineer’s Tip: Power flushing can be expensive, so it’s worth getting a full report from the engineer before deciding to go ahead. Remember, newer radiators can be up to 50% more efficient. Considering that power flushing can cost around 40% of the price of installing new radiators, it often makes more sense to replace them – especially on systems over ten years old or where the pipework is tricky. In some cases, re-routing pipes or installing new radiators is far less hassle than a flush that might not fix the problem.


This article is not intended to form legal or investment advice. Investments in property are not guaranteed and can decrease in value as well as increase.

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